Case Study: Cisco Enterprise Technical MTPE Localization Project
Project Overview
LocTranslation signed a long-term cooperative agreement with Cisco to provide large-volume MTPE (Machine Translation Post-Editing) localization services for its global network hardware, enterprise security systems and cloud networking product lines. The project targets Hong Kong and Taiwan corporate IT clients, independently develops Taiwan Traditional Chinese and Hong Kong Traditional Chinese two localized versions, covering product manuals, console UI text, technical whitepapers, firmware update notes and industry compliance documents. The cumulative translation volume reaches millions of words, serving Cisco’s continuous regional product iteration and official technical release work.
- Client: Cisco
- Awards: First Place
- Production: 1500K
- Category: Network Device
- Date: Jun 3, 2024
Our Scope of Work
1. Systematic post-editing of machine translation drafts for massive technical documents and system interface text, fixing semantic bias and rigid sentence structures generated by AI translation
2. Separate polishing for Hong Kong Traditional Chinese and Taiwan Traditional Chinese versions, eliminating mixed mainland phrases caused by simple character conversion
3. Establish exclusive Cisco professional terminology database, unifying the naming of switches, firewalls, network protocols and hardware components across all documents
4. Logic reorganization of complex professional paragraphs, making obscure technical descriptions easy to understand for local enterprise engineers
5. Compliance review and regional adaptation, adjusting technical statements to fit Hong Kong and Taiwan local information industry regulatory standards
6. Fast batch editing for frequent firmware upgrades and product new function documents, matching Cisco’s global rapid release rhythm
7. Long-term style guide maintenance, keeping writing tone and expression habits consistent during multi-year project updates
Project Challenge
Cisco’s networking technology documents feature dense professional jargon, rigorous logical structure and extremely strict accuracy requirements. Ordinary MTPE teams always face several tough difficulties. Firstly, machine translation often confuses similar network technical terms, leading to misleading descriptions that may cause equipment operation faults. Secondly, automatic conversion can not distinguish Hong Kong and Taiwan language habits, resulting in awkward text that local IT practitioners find hard to read. Thirdly, product updates are frequent and word volume surges periodically; quick delivery often leads to inconsistent terminology and scattered styles. Besides, concise UI text has tight character limits, which demands refined compression on the basis of guaranteeing technical correctness.
Our Solution & Strength
LocTranslation set up a specialized technical localization team consisting of native Traditional Chinese editors with IT & network industry background, professional MTPE revisers and dedicated project managers. We built two independent writing specifications for Taiwan and Hong Kong markets, thoroughly sorting out inappropriate non-local expressions from machine drafts.
Instead of simple typo correction, our team deeply modifies the logic of machine-translated paragraphs. We classify technical content by importance: core equipment parameters and safety instructions get full manual proofreading, while repetitive descriptive text is optimized by standardized MTPE procedures to improve efficiency. The exclusive real-time shared terminology library ensures every professional noun stays unified in all batches of documents. For limited UI space, editors repeatedly condense sentences to fit layout restrictions without losing technical meaning. Random sampling inspections are carried out in every batch of deliverables to stabilize overall quality.
Project Outcome
All localized Traditional Chinese materials of Cisco hardware and cloud network products have maintained high accuracy and consistent wording for years. The localized manuals and system interfaces are widely recognized by local enterprise IT engineers, supporting Cisco’s stable sales and technical service expansion in Hong Kong and Taiwan markets. This long-term large-scale technical MTPE cooperation strongly proves LocTranslation’s ability to undertake top international tech enterprise localization orders, and verifies our mature control over speed, cost and professional quality in massive localization projects.
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